Terms of Service
These terms govern your use of CheekyBell (the "App", "Service"). In these terms, "we", "us", and "our" mean the Service provider identified in section 14. By creating an account, you agree to these terms. If you do not agree, do not use the Service.
1. Eligibility
You must be 18 years of age or older to use CheekyBell. By using the Service, you confirm that you meet this requirement and that your use of the Service complies with applicable laws in your jurisdiction.
2. Your account
- Provide accurate information when creating an account. Choose a strong password (at least 12 characters).
- You are responsible for activity under your account. Notify us at support@cheekybell.com immediately if you suspect unauthorized access.
- You may delete your account at any time from Settings → Account → Delete Account. Deletion is permanent.
3. Acceptable use
CheekyBell is intended for consenting adult couples to communicate intimately. You agree not to:
- Use the Service to harass, threaten, defame, or stalk another person.
- Send content depicting minors in any sexual context. Such content is illegal and we will report it to authorities.
- Send non-consensual intimate imagery ("revenge porn"), spam, malware, or unlawful content.
- Attempt to bypass rate limits, scrape data, reverse-engineer the Service, or interfere with its security.
- Use Belle to seek sexual content involving minors, content that facilitates harm or illegal acts, or try to bypass Belle's safety rules or usage limits (for example with prompt injection).
- Impersonate others or misrepresent your affiliation with any person or entity.
- Use the Service to violate any applicable law or regulation.
We may suspend or terminate accounts that violate these rules without prior notice when necessary to protect users or comply with the law.
Use the message safety menu to report content, block a user, stop an interaction, or contact support. We prioritize reports based on their severity but do not promise an emergency-response time. If anyone is in immediate danger, contact local emergency services; CheekyBell is not an emergency service.
3a. Content moderation, reports and decisions
- How we moderate. We do not read private conversations proactively. An automated filter may block a chat message that clearly breaks these rules before it is sent, and Belle follows built-in safety rules. Reported content is reviewed by a person; account restrictions are never decided by automated tools alone.
- How to report. Use the safety menu on a message, Belle reply or game offer. Anyone, including people without an account, can also report illegal content to support@cheekybell.com, stating why it is illegal, where it is (for example the account and the date), their name and email address (not required for reports of child sexual abuse material) and that the report is made in good faith.
- What happens next. We confirm receipt (in the app when you submit, or by email), review reports diligently, objectively and without undue delay, giving priority to reports about minors, non-consensual intimate content, coercion, threats and self-harm, and tell you our decision and how to challenge it.
- Possible measures. Removing or restricting content, ending a pairing, temporarily suspending or closing an account. If we restrict your content or account, we tell you the reason, the facts, whether the decision relies on the law or on these terms, and how you can challenge it, unless we cannot reach you or the law forbids it.
- Authorities. If we become aware of a possible criminal offence that threatens anyone’s life or safety, we promptly inform the competent authorities. We report sexual content involving minors to the police or to the Hungarian NMHH Internet Hotline and preserve only the minimum information required.
- Challenging a decision. You can challenge any moderation decision within six months by writing to support@cheekybell.com; a person will review it again and reply with reasons. You may also go to court; consumers can also use the options in section 13.
- Point of contact. For users and authorities, including under the EU Digital Services Act: support@cheekybell.com, in Hungarian or English.
4. Your content
You retain ownership of content you create or upload (chat messages, bell customization, fertility data, photos). By using the Service, you grant us a limited, non-exclusive licence to store, process, and transmit your content solely as needed to operate the features you use. We do not use your intimate content to train ML models or for advertising.
You are responsible for the legality of content you submit. You represent that you have all rights necessary to upload and share it.
Reports store a content reference and your selected reason, not a second copy of the reported private content. We may restrict or remove referenced content after review.
5. Solo mode and partner pairing
- Solo mode lets you use CheekyBell with your account but without a partner. The core app is free; some features need a partner or a paid plan.
- Partner pairing requires mutual consent. Either partner may unpair at any time; pairing data is preserved with an "ended" status until manually deleted.
6. Subscriptions and in-app purchases
Where an in-app purchase or subscription is available, the purchase screen, applicable Apple or Google terms, and this section disclose the price, renewal, cancellation, refund, and entitlement rules before purchase. Cancelling a subscription is handled through the platform account that processed it; deleting a CheekyBell account does not by itself cancel that subscription.
7. Service availability
We aim for high availability but do not guarantee uninterrupted service. We may perform maintenance, push updates, or restrict features as needed for security, performance, or compliance.
8. Privacy
Our handling of your personal data is described in the Privacy Policy, which is incorporated into these terms by reference.
9. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate access if you violate these terms, abuse the Service, or if required by law. On termination, your data is removed in line with the retention table in the Privacy Policy.
10. Disclaimers
The Service is provided "as is", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free or uninterrupted.
The fertility tracking, AI companion, and similar features are informational only. They are not medical advice, and fertility tracking is not a contraceptive method: do not use it to prevent pregnancy. Consult a qualified professional for medical, legal, or psychological matters.
Belle AI companion. Belle is an AI, not a person. Her replies are generated automatically by a third-party AI service described in the Privacy Policy and may be inaccurate, incomplete or unsuitable; do not rely on them for medical, legal, financial or emergency decisions. Belle is not an emergency service. Belle uses your own Fertility Calendar only if you explicitly allow it. Belle replies are limited by the allowance of your trial or plan shown in the app. To keep Belle safe and available we may change the AI provider or model, adjust allowances, or pause Belle. You can report a Belle reply from its message menu.
11. Limitation of liability
To the maximum extent permitted by law, the CheekyBell Service provider identified in section 14 shall not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Service. Our aggregate liability for any claim is limited to the amount you paid us in the twelve (12) months preceding the claim, or USD 50, whichever is greater.
Nothing in these terms excludes or limits our liability for damage caused intentionally or by gross negligence, for harm to life, body or health, or any liability or consumer right that cannot be excluded or limited under applicable mandatory law.
12. Changes to these terms
We may update these terms from time to time. Material changes will be announced in-app and by email at least 14 days before they take effect. Continued use after the effective date means you accept the updated terms.
13. Governing law and disputes
These terms are governed by the laws of Hungary. Disputes are resolved by the courts competent under applicable law; as a consumer you may always bring proceedings before the courts of your place of residence, and you keep the protection of the mandatory consumer laws of your country of residence.
Consumer complaints. Send complaints to support@cheekybell.com or to the postal address in section 14; we reply in writing within 30 days. If the dispute is not resolved, consumers may turn to the conciliation board (békéltető testület) competent for their residence or to the one at our seat (Pest County Conciliation Board, Hungary).
14. Service provider and contact
Questions, notices, or legal requests: support@cheekybell.com
BASIC SOFT Számítástechnikai Fejlesztő és Szolgáltató Betéti Társaság, 2111 Szada, Margita utca 87., Hungary
Plain-English summary: be 18+, be kind, don't break the law, you own your stuff, we keep it private, the app isn't medical advice, our liability is capped, and Hungarian courts decide disputes. The full terms above prevail in case of conflict.